Customer Testimonials & Reviews - Bukaty Insurance Agency

1
2
3
4
5

If you have the pleasure of working with Carrie Arthur, she is an absolute ALL STAR!! Her professionalism and efficiency are top notch. I had a lot of "life things" happening all at once, and she put my mind at ease while navigating a solution. She was quick to follow up with any information I had requested, and answered the MANY question I had. I truly felt that Carrie was GENUINELY invested in helping me - something I think a lot of customer/client service specialists are lacking these days. I felt like an actual human being - and not just a number or name. What a fantastic company!!

MS Teal Olson, Knoxville, TN

1
2
3
4
5

I contacted Ronna the other day to tell her I couldn't figure out if my home & car insurance for the year had been paid to Auto Owners. I am 76 and lost the papers I think were sent to me -- she was so courteous and worked very quickly to take care of my problem. I authorized her to send check because it was due on the 25th -- within 15 minutes she had taken care of the situation for this old lady and I can't tell you how very much I appreciated her assistance -- excellent customer service.

Carolyn Gibson, January 2019

1
2
3
4
5

Purchased a new house & asked Bukaty to help with the insurance. Not only did we save money on a joint home & car policy, but the very friendly people we worked made the process so simple! Highly recommend!!

Bridget Hines, January 2019

1
2
3
4
5

Cassy and the entire Bukaty team have been great throughout our business relationship. They are always responsive and helpful.

Sara, January 2019

1
2
3
4
5

The Bukaty Agency and their account managers are responsive, friendly, and super easy to work with!

Denise Nelson, January 2019

1
2
3
4
5

Everyone is always quick to help - and make sure they always address all of my questions!

Mary Dougan, January 2019

1
2
3
4
5

I gave a request to Bukaty Insurance Agency, and it was fulfilled within hours. Great service!

Renee McGinnes, January 2019

1
2
3
4
5

The account rep (Marge) was amazing. She was easy to work with attentive and willing to help in any way possible.

Aubrey Engelken, January 2019

1
2
3
4
5

Personable, down to earMarge Dunn, your Commercial Account Manager is just awesome! Our previous insurance company usually took a couple of days to provide the requested Certificate of Insurance, but Marge had our requested COI in about five minutes!!!h, and easy to work with, thank you.

Claudia Bush, January 2019

1
2
3
4
5

Personable, down to earth, and easy to work with, thank you.

Rita Napier, December 2018

1
2
3
4
5

Your service is exceptional and the pricing very reasonable. You're fast, responsive and you invest the required time it takes to help me understand all my options.

Edward Meltzer, December 2018

1
2
3
4
5

Great company! They do policy reviews constantly to give their customers the best policies at the best rates. Thank you to the Team!

Jeremiah Nichol, December 2018

1
2
3
4
5

Linda Wright is fantastic to work with. I can send a request over and she has the forms ready in minutes.

Star Ogg, November 2018

1
2
3
4
5

Bukaty has provided our business insurance needs for several years. They are professional, responsive, and always patient in addressing any questions and concerns.

Allison Roberts, November 2018

1
2
3
4
5

Bukaty Insurance Group is efficient and an asset to our company for all of our insurance needs. Group health insurance, workers comp and general liability.

Kristy Thompson, November 2018

1
2
3
4
5

My request for event insurance was processed the same day it was requested. Great customer service!

Diane Nixon, November 2018

1
2
3
4
5

Customer service is great! You did a great job for me. If was the best service I have ever received from Bukaty.rofessional and prompt.

Frank Graziano, October 2018

1
2
3
4
5

Customer service is great! Professional and prompt.

Rachel Donovan, October 2018

1
2
3
4
5

Cassy Youngdale is wonderful to work with at Bukaty! She not only is always friendly and upbeat but also went beyond the call of duty for me to assist in getting the necessary insurance coverage needed for a condo association ... looking forward to working with her again!

Kari Winters, October 2018

1
2
3
4
5

Great service. Answered my email within minutes of me sending! Was able to get my needs meet right away!!

Flavor Waves Technical Data, October 2018

1
2
3
4
5

I enjoyed working with Cassy for the following reasons: I found her to be a good communicator and express herself in a clear manner in writing or speaking. She was self-motivated, never hesitated and got the job done. She is well put together when working with me and represents your organization as professional and and organized. Nate's Swap and Shop.

Gary Ravis, October 2018

1
2
3
4
5

As always, Alex is quick to respond to any of our business insurance needs. We love working with her!

Mick Y, October 2018

1
2
3
4
5

They are knowledgeable and great to work with.

Tahnami Gittinger, October 2018

1
2
3
4
5

Alex has been our representative and she has always handled our account with the utmost professionalism and care. She is always kind and we look forward to continuing working with Bukaty Insurance Agency and Alex!!!

The CPR Lady KC, October 2018

1
2
3
4
5

Bukaty is definitely the agency of choice! They are extremely timely and thorough in answering questions. My company received a contract from a client that we were concerned negated our insurance coverage. After several emails and phone calls, we were still unclear on our end. Without prompting, our agent physically came to our office to explain in person within 24 hours. That kind of customer service can't be beat. We are grateful for an agency that listens to our individual needs and provides cost effective solutions.

Holly Kaden, October 2018

1
2
3
4
5

Bukaty has been one of the best insurance agencies we have used in our 30+ years in business. They are very attentive to our needs, informative, cost conscious for our business and with their portal, Certificates of Insurance are right at our fingertips at all times. Natalie and Marcus have been of such great help educating us as well on ways to save on one of our biggest expenses in the roofing industry. Their knowledge, expertise and experience have been very beneficial to help in this area of our business.

Deon Belcher, October 2018

1
2
3
4
5

Friendly, efficient staff. Always willing to go above and beyond my needs in a timely manner. I would highly recommend this agency to anyone looking for insurance needs.

A-1 Sewer, October 2018

1
2
3
4
5

Fast and accurate! No problems!

Christopher Arth, October 2018

1
2
3
4
5

A colleague referred me to Alex and I will happily refer others! She was incredibly responsive and made the whole process smooth and easy. Not to mention she was able to turn around a quote and get coverage issued same day to accommodate a special situation I found myself in. As a small business owner, I really appreciate the level of service and professionalism.

Melissa Schmidt, October 2018

1
2
3
4
5

We have been a client of Bukaty for a few years now. I appreciate their help with good rates and plans on health insurance and work comp insurance. I value their quick response when we have questions or a claim. I love that Cassy Youngdale gets certificates of insurance to our customers who request them so quickly. And they even doing a great job of helping us with our payroll processing!!! Great company!

MasterTech Plumbing, October 2018

1
2
3
4
5

Our representatives at Bukaty provided thorough information to help us assess and insure our organizational needs. Their communication was timely and thorough—particularly when we had questions. We are pleased with our coverage, and Bukaty helped put us in the best position to determine our risks and address them.

Nathan Eberline, October 2018

1
2
3
4
5

Very happy with the level of service from Bukaty. David is always quick to respond to coverage we need or questions we have.

Mark Graber, October 2018

1
2
3
4
5

Cassy is great. She always responds quickly and handles my COI request effortlessly.

Melinda Gilbert, October 2019

1
2
3
4
5

Linda and Tyler have made switching insurance providers a breeze. They are very professional but personable at the same time!

Cherryl Crow, September 2018

1
2
3
4
5

Excellent care. sounds like they constantly have a smile on their face., It gives you confidence that you are dealing with them.

Linda Allen, September 2018

1
2
3
4
5

Our family has been in the body shop business for 42 years. We have had many insurance companies in that time both at this location and our Butlers C&D location. One of the best moves we ever made was to Bukaty Insurance. Their product is great! Their prices are very competitive, and most of all their service is the best in the business! We want to give a particular shout out to Marge Dunn who is always there to help us with any questions we may have. She is the best of the best and so is Bukaty!

Burdolski Auto Werks, September 2018

1
2
3
4
5

The service we receive from Bukaty is exceptional. The staff are knowledgeable, quick to respond, and always go above and beyond expectations. Natalie and Gib, in particular, are a treasure to work with. Highly recommend.

Eiberger Construction, September 2018

1
2
3
4
5

Professional and responsive agency that works for hard their customers.

Curt Showalter, September 2018

1
2
3
4
5

Linda at Bukaty is always prompt and professional!!

Eric Moss, September 2018

1
2
3
4
5

Our small business has used Bukaty for many years for all of our insurance needs. They always keep us well-informed of everything and get us the best rates out there. In particular, Peggy is the absolute best! She has taken care of us for years and is invaluable to our business. We highly recommend Bukaty for any insurance your company may need.

Lisa Aguilar, September 2018

1
2
3
4
5

Very prompted and friendly service. Lots of options.

DS Blah, September 2018

1
2
3
4
5

David Cruz provides that personal touch in addition to being very knowledgeable and professional. Highly recommended.

MB, September 2018

1
2
3
4
5

You've found the right company if you're looking for a consultative brokerage that operates at the highest level of integrity with a passion for not only protecting it's clients, but also empowering it's clients to make the best decisions for their business and/or personal insurance needs.

Cameron Statler, September 2018

1
2
3
4
5

They are the Best!

Rick Welch, September 2018

1
2
3
4
5

Cassy Youngdale is the best! She is always quick to respond to my e-mails and gets my requests taken care of really fast. She is always very friendly & helpful, couldn't be easier to work with. Highly recommend.

Holly Hall, September 2018

1
2
3
4
5

My experience with Bukaty is consistently positive. They provide professional, accurate, helpful and timely support and guidance.

Mark Gunter, September 2018

1
2
3
4
5

Alex Stroop with Bukaty Insurance has been fantastic in handling our company insurance needs. Thank you for all you do!

Armando Diaz, September 2018

1
2
3
4
5

I don't usually write reviews but when I do its either really good or really bad. In this case, these guys were exceptional perhaps the best I've ever encountered A+ A+ A+ A+ A+ all the way.

Fred Huber, September 2018

1
2
3
4
5

Very helpful and always prompt to respond.

KC Wood, September 2018

1
2
3
4
5

Bukaty is a valued Business Partner and the Staff (Peggy) is always helpful.

Food Equipment Repair, September 2018

1
2
3
4
5

Shane and his team were extremely helpful in the process of selling a home and buying a home. The process was very smooth while we were also filing a claim and binding new coverage at the same time. They are a team of true professionals.

Keith Guertin, September 2018

1
2
3
4
5

I can't say enough good things about Bukaty! Marge and Greg go above and beyond for their clients. Customer service is everything to me, my own organization and in my opinion is difficult to find now days. However, you will never be disappointed the incredible customer service experience at Bukaty. They care about their customers and treat them like friends.

Michelle Rivera, September 2018

1
2
3
4
5

I have never had difficulty getting a hold of my rep. Quick response time and extremely helpful. I am very appreciative of the extra effort to provide an excellent customer experience!

Katelyn Peter, August 2018

1
2
3
4
5

David is a wonderful agent. He always goes out of his way to make sure I'm getting the best rates possible, and if that means changing insurance carriers then he makes the process seamless. He has helped me and my friends out several times! Highly recommended for your agent!

Amy Purdy, August 2018

1
2
3
4
5

Bukaty has provided my personal lines of insurance for several years now and any time I have a question or concern they are quick to help out. Shane Davis has been fantastic. I highly recommend Shane and Bukaty Insurance Agency.

Mat Maynor, July 2018

1
2
3
4
5

My dad uses Bukaty, so when my wife and I got married we joined up as well. Shane has always taken great care of us from our cars, home, and life. Super easy to get a hold of if I need anything or have a question. I recommend you guys to anyone who asks about insurance needs.

Chris Godwin, June 2018

1
2
3
4
5

Tyler DeMay provided a very personable experience to my wife and I when we shopped for our home and auto insurance. We would go with Tyler/Bukaty if we had to do t over again.

Russell Comley, May 2018

1
2
3
4
5

My agent, Phil Sheek not only found the best insurance at the best price for me-but worked tirelessly at making sure all went well with my coverage and bank account withdrawals. Phil also helped my daughter and her fiancee with car insurance at a price and coverage that fit their budget. He is an awesome agent who is very trustworthy!

Lisa Castilleja, May 2018

1
2
3
4
5

We have always had great customer service from everyone we dealt with that at Bukaty. We have coverage on some rental properties, another business, as well as some personal liability coverage. Anyone comments on needinI've recently become a client of Bukaty Companies and their service and insurance expertise is very impressive to say the least. Their associates are always kind, helpful, professional and responsive. No question or problem is too small, and I take comfort knowing that if I have an issue, I know I'll be speaking with a designated knowledgeable service representative when I call. They found me the most competitive rates for my insurance needs and provided me cost saving options which other agencies could not. They've certainly earned my business for years to come. insurance, I always suggest you Bukaty.

Taylor Leonard, May 2018

1
2
3
4
5

We have always had great customer service from everyone we dealt with that at Bukaty. We have coverage on some rental properties, another business, as well as some personal liability coverage. Anyone comments on needing insurance, I always suggest you Bukaty.

Dean Siegrist, customer since 2010

1
2
3
4
5

You always respond quickly to our requests.

Customer since 2007

1
2
3
4
5

I have never had a problem getting a hold of Mr Bukaty and have never been turned down for assistance. I appreciate him for being there in the most difficult of times. Their advice is priceless

Larry Hamm, customer since 2007

1
2
3
4
5

You try to find the best insurance company that fits our needs.

Dennis Henson, customer since 2010

1
2
3
4
5

You folks are the best. Thank you for all your help.

Customer since 2017

1
2
3
4
5

Found a top-notch carrier with better coverage and better rates than our previous company. Handled multiple properties in very different settings without a hitch.

Customer since 2017

1
2
3
4
5

I am sure that Shane Davis is working hard to make sure our policy serves our needs. I believe that Shane acts as an advocate for our family. Shane is quick to reply to my inquiries as well.

Customer since 2017

1
2
3
4
5

David has done a fantastic job in helping me through a major transition. Not only am I buying a home and selling a home, it was necessary for me to file a major claim in the middle of it. I couldn't have imagined everything moving as smoothly as it has. Thanks so much for all of your help, David!

Keith Guertin, customer since 2015

1
2
3
4
5

One of the things I truly appreciate is the quick response to any questions I have. I get a response in a few minutes.

Gary Edwards, customer since 2018

1
2
3
4
5

My dad uses Bukaty, so when my wife and I got married we joined up as well. Shane has always taken great care of us from our cars, home, and life. Super easy to get a hold of if I need anything or have a question. I recommend you guys to anyone who asks about insurance needs.

Customer since 2014

1
2
3
4
5

Would definitely recommend.

Greg Gillespie, customer since 2008

1
2
3
4
5

Excellent response and customer service. Love the emails that come out warning of inclement weather and how to prepare. Love it's local and family owned.

Peter Gasser, customer since 2017

1
2
3
4
5

My claim was handled in a timely and easy manner. When looking for a better insurance rate, agent was very helpful.

Customer since 2012

1
2
3
4
5

Questions are answered in a timely manner. People call you back and don't leave you guessing. Personable and professional staff.

Michael Ernst, customer since 2017

1
2
3
4
5

Yes, I would stay with my agent Phil Sheek.

Eloise Downs, customer since 2017

1
2
3
4
5

Quick to respond if there is a problem!

Customer since 2011

1
2
3
4
5

Amazing customer service, friendly staff that makes you feel like you’re a part of their family and take care of you like a big brother or sister would! Biggest thing the staff does right is take time with you on whatever the issue is you may have and doesn’t seem like their trying to just get you off the phone, and that you're completely taken care of with your concerns and questions are answered!

Joshua Curtis, customer since 2013

1
2
3
4
5

Good product at a reasonable cost.

Customer since 2014

1
2
3
4
5

Great professional sales and service team! It's great having a local team that takes care of our policies as opposed to a call center in a different state!

Customer since 2014

1
2
3
4
5

Tyler DeMay provided a very personable experience to my wife and I when we shopped for our home and auto insurance. We would go with Tyler/Bukaty if we had to do it over again.

Customer since 2015

1
2
3
4
5

Able to give me a decent policy for a person with a couple accidents on their records. Thank you for making my life affordable still!

Customer since 2018

1
2
3
4
5

My agent, Phil Sheek not only found the best insurance at the best price for me-but worked tirelessly at making sure all went well with my coverage and bank account withdrawals. Phil also helped my daughter and her fiancée with car insurance at a price and coverage that fit their budget. He is an awesome agent who is very trustworthy!

Lisa Castilleja, customer since 2017

1
2
3
4
5

Swift and prompt response to questions, requests and claims demonstrate the responsible attitude and service received. It is always expected and always received. A Grateful Customer!

Customer since 1998

1
2
3
4
5

When we have had a claim, you have been very helpful and processed our claims quickly without any hassle. We deeply appreciate that.

Customer since 2011

1
2
3
4
5

I always have silly questions. David and Shane are understanding and prompt with their responses. With our busy lives we really appreciate knowing our insurance needs are being handled by professionals that have our best interest at heart.

Ryan Bowie, customer since 2015

1
2
3
4
5

David and Shane are easy to contact and take care of your needs promptly and fairly. We had bad hail damage and got it handled quickly and and stress-free.

Customer since 2013

1
2
3
4
5

I worked with Dan before Bukaty Companies and I appreciated the way he took care of me and the relationship we built. Because of that relationship, any time the subject of insurance is brought up, I refer everyone to Bukaty Companies.

Aaron Aust, customer since 2007

1
2
3
4
5

You cut our insurance cost in half while providing more coverage.

Ethan Aust, customer since 2015

1
2
3
4
5

Prompt service and everyone has a smile, no matter.

Linda Allen, customer since 2017

I contacted Ronna the other day to tell her I couldn't figure out if my home&car insurance for the year had been paid to Auto Owners. I am 76 and lost the papers I think were sent to me -- she was so courteous and worked very quickly to take care of my problem. I authorized her to send check because it was due on the 25th -- within 15 minutes she had taken care of the situation for this old lady and I can't tell you how very much I appreciated her assistance -- excellent customer service. I don't have a Google account so am sending this email.
Her information is listed below. Didn't know how to send her a copy of this email. — Carolyn Gibson, January 2019.

Personal Email

Customer Ratings & Reviews for Bukaty Insurance Agency